Scotty Returns & Exchanges
At Scotty, we want you to love your home. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack with Care
Place the items in their original packaging, ensuring all hardware and assembly instructions are included to qualify for a full refund.
Label and Ship
Print your prepaid shipping label, attach it to the box, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned furniture or decor, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing